Terms & Conditions

Please review our binding operational terms of service. For direct engagement, legal contracts will be structured separately.

1. Scope of Services

Involve Technologies operates on structured engagements (Audit, Automate, Maintain) outlined inside approved quotes. All deliverables, timelines, and credentials follow criteria checked during Diagnostic Audits.

2. Audit Fees & Credits Policy

Audit diagnostic fees (e.g. ₹35,000 / €450 / AED 1,800 / $500) must be settled upfront. If the client decides to proceed with the Automate project within 30 days of Audit delivery, the Audit fee is credited in full towards the implementation price.

3. Third-Party Softwares & Commissions

We maintain absolute vendor neutrality. We do not accept commissions, referrals, or kickbacks from integrated software platforms. Clients remain responsible for all third-party software licensing fees.

4. Intellectual Property

All API workflows, database schemas, custom automation configurations, and SOP training records created specifically for the client become the sole property of the client upon complete project settlement.

5. Care Plan SLA & Cancellation

The Maintain Care Plan is billed monthly. Clients can request termination with 30 days written notice. We guarantee response and recovery support timelines specified in individual agreements.